Help centre · Students
If something goes wrong
- Your laptop dies, or the browser closes — sign back in and open the paper. Every answer, every flag and the correct time left are all there.
- You lose your place entirely — ask your teacher. They can send you a link that puts you straight back into your own paper.
- The internet drops — keep writing. Your answers save again as soon as it comes back.
- The camera or screen prompt was closed by mistake — refresh the page and allow it when asked.